Shipping & Refunds

HomesteadGeneralStore.com
Shipping and Return Policy

Shipping, Returns and Refunds

 


Shipping Policy
Unless otherwise specified, we ship the next day for orders placed by 12:00 noon CST, Monday through Friday, excluding holidays. Orders placed on holidays, weekends or after 12:00 p.m. will be shipped during the next business day. Some items may be drop shipped from the product manufacturer or other locations.

Return Policy
We guarantee our products; if an item hasn’t met your expectations, you may return the item for refund, repair or exchange. Once the original returned item has arrived at our store, we will inspect it and determine if it should be repaired or exchanged.


If you have any questions about our guarantee, please email us at info@homesteadgeneralstore.com, or call us at 254-754-9663.

What can be returned
Returned items must be sent in the original packaging, in the same condition in which they were received. Worn, soiled or damaged items may not be returned. If you believe that your item was damaged during shipping, please notify the shipping carrier immediately.

When items can be returned
Items must be returned in their original condition within 30 days of purchase.

Handling returns and exchanges
Please email or call us if you wish to return or cancel an order placed online.

Where to send returns
Returns and exchanges can be made via mail or in person. If you will be sending your return via mail, please email us at info@homesteadgeneralstore.com, or call us at 254-754-9663 to obtain an RMA number before returning the product. Please write the RMA number on the return label. Mail returns to: Homestead General Store, 7781 Gholson Road, Waco, Texas 76705

 


Returning by mail

Refunds
If you return an item as specified above, we will refund the item's original cost, shipping excluded. The amount of the refund amount will be applied to the credit or debit card used at the time of purchase, or mailed directly to you as a company check at our discretion.